Crowne Plaza Hotel Los Angeles Harbor, an IHG Hotel

The buffet was ok, but there was an issue with the resturant staff. When we got in line we did not have tickets for the buffet. That wasn't explained at hotel checking so a member of our party had to get out of line to go get the tickets for complimentary breakfast. After shown to our table and approaching the location of the dishes we noticed dirty dishes mixed in with the clean dishes. Patrons probably were using dirty dishes. That should not happen. The water and orange juice were not monitored often and empty. And it took a bit even asking for refills. The resturant was clean, but the location of where the dishes were need to be relocated so it's more visible to staff. They were kept in a wood box next to the buffer. Either the dishes were being brought out dirty or patrons thought that's were the dirty dishes went. People can get sick from that. The hotel was great, there are issues with the attached resturant.

The hotel is in a fairly obvious new suburb, almost walking distance to the cruise ship terminal. Walking around the area felt very safe, and inviting. There are a number of restaurants, bars, a museum and a few shops. The hotel like the area, feels very new, the staff were great, and the breakfast buffet was quite extensive. Our room was exactly what we'd booked and had a nice view of the pool, and the port. They have a lovely pool and gymnasium

Love the view. Enjoyed talking to staff very friendly, bed was very comfortable and pillows.

Other than a few things that need repair (HotTub jets didn’t work) it is a very nice and comfortable place to stay before a cruise. The breakfast which you can get included (at a small price compared to paying at the property) is the best we have ever had at a hotel. Well worth the upgrade price.

Staff was great. Loved being able to leave car in parking garage. Shuttle service a great deal --- although only used to get to ship.